Return Policy

  • Returns & Exchanges

    We want you to love what you wear. If there's an issue with your order or you need a different size, we're happy to help.

    Exchange Conditions

    Please request an exchange within 15 working days of receiving your order, stating the reason.

    Items must be:

    • Unworn and unwashed.

    • In their original packaging, with tags attached.

    • Free from stains, odors, perfume scents, and signs of use.

    Size Exchanges

    If you ordered the wrong size or wish to exchange for a different size, standard exchange delivery charges will apply.

    Incorrect Size or Quality Issues

    If Coastline sends an incorrect size or your item has a confirmed manufacturing defect, we'll arrange a return or exchange and cover the return and replacement delivery charges.

    Sale Price Adjustments

    If an item purchased at regular price subsequently goes on sale, its exchange value will be based on the current sale price.

    Please contact us on WhatsApp before returning or exchanging any item.