Frequently Asked Questions

Coastline is a Pakistani women's clothing brand offering western wear and semi-athleisure fashion, including matching sets, tops, tees, hoodies, sweatshirts, sweaters, cardigans, and bottoms. Explore our Shop All Women collection.

Coastline offers women's matching sets and co-ord sets, featuring comfortable two-piece outfits for casual wear and everyday styling. Explore our Women's Matching Sets collection.

Yes. Coastline offers women's hoodies, oversized sweatshirts, and comfortable winter essentials in different designs and fabrics. Shop our Women's Hoodies & Sweatshirts collection.

Coastline offers women's casual tops, oversized T-shirts, graphic tees, and everyday essentials in a variety of styles. Browse our Women's Tops & Tees collection.

Coastline offers women's knitwear, including cozy sweaters and winter essentials in different colors, textures, and styles. Explore our Women's Sweaters & Cardigans collection.

Yes. Coastline offers women's wide-leg trousers, casual pants, joggers, and comfortable everyday bottoms. Shop our Women's Bottoms collection.

Check the size chart available on the product page before placing your order. If you're unsure which size to choose, contact our customer support team on WhatsApp for assistance.

Yes. Coastline offers delivery across Pakistan, subject to courier service availability.

Orders are typically delivered within 4–7 working days. Delivery times may vary due to courier delays, public holidays, or unforeseen circumstances.

Our standard delivery charge is Rs. 350 for orders below Rs. 5,000.

Yes. Coastline offers free shipping on orders of Rs. 5,000 or more within Pakistan.

Yes. Coastline offers Cash on Delivery (COD) and online payment options for customers shopping in Pakistan.

Yes. Coastline offers a 5% discount when customers pay online, subject to applicable offer conditions.

Yes. Eligible items can be exchanged for another size or color, subject to availability. Exchange requests must be submitted within 15 working days of receiving the order.

Customers must contact Coastline within 15 working days of delivery for eligible return or exchange requests. Items must be unused, unwashed, and in their original packaging with tags intact. Additional conditions apply.

For complete information, please read our Return & Exchange Policy.

Contact Coastline's customer support team by phone or WhatsApp at +92 335 944 9990. Explain the reason for your request, and our team will guide you through the process.

Contact our support team as soon as possible with your order details and information about the issue. Our team will assess the situation and arrange an appropriate resolution under our policy. Free return shipping is available for eligible cases involving an incorrect, damaged, or defective item caused by our error.

Coastline offers clothing made from different materials, including cotton jersey, fleece, and knit fabrics. Fabric composition varies by product, so check the individual product description for details.

To maintain the softness, quality, and shape of your Coastline clothing, follow these care instructions:

• Washing: Wash in cold water using a mild detergent to protect the fabric and maintain its softness.
• Bleach: Avoid bleach to prevent damage and preserve color.
• Inside Out: Turn garments inside out before washing to protect the exterior.
• Drying: Air-dry your garments, preferably laying them flat on a clean surface to maintain their original shape. Alternatively, tumble-dry on low heat.

You can contact Coastline through WhatsApp or phone at +92 335 944 9990 or email coastline.pk@gmail.com. Our customer support team can assist with orders, sizing, delivery, and exchange questions.